Restaurant Manager (Sacramento, CA)

Echo & Rig Sacramento is looking for career driven, high-energy, experienced, FOH managers of all levels.

REQUIREMENTS:

GUEST ENGAGEMENT

• Guests feel welcome and important to the organization
• Guests experience a heighten level of lifestyle when they dine with Echo & Rig
• Service team members display a high level of buy-in to the service program
• Service team members build professional long lasting relationships with our Guests

SERVICE - EXPECTED RESULTS

• Guests develop an emotional connection to the brand
• Service team members are artful in the execution of the 7 intents
• Guest loyalty is high and the service team is consciously building brand ambassadors (Our Guests) to represent the brand
• Guests feel a sense of excitement and elevated lifestyle when engaging with Echo & Rig
• Steps of service are consistently executed for each and every table
• Pace and timing is clearly evident during all shifts
• Service is executed with a high degree of teamwork

LEADERSHIP SKILLS

• Leadership is humble and of service to the staff.
• Teamwork is clearly evident in the work place.
• HR protocols are stringently adhered to.
• Employees have a voice in the company.
• Records are maintained in a diligent and accurate fashion.

INTEGRITY

• Role model behavior that is consistent with company objectives, guidelines, policies and practices.
• Leads with commitment, drive and purpose.
• Communicates in an honest, direct and timely manner. Always respectful of others.
• Holds him/herself to the highest standards of performance.
• Demonstrates ironclad character.

COMMUNICATION

• Excellent oral and written communication skills.
• Active listening skills are clearly evident.
• Always achieves understanding through effective communication.
• Takes time to solicit feedback from others.
• Regular team meetings are effective in achieving results.

COMMITMENT

• Always lead by example - role model for others.
• Challenge him/herself to continuously improve.
• Takes ownership of all issues and problems related to the organization.
• Demonstrate commitment to the end objective, never wavering or become discouraged.
• Demonstrate perseverance.

COURAGE

• Demonstrate ability to make the tough decisions.
• Demonstrate ability to take a firm stand even though it may go against popular opinion.
• Is assertive without being overly aggressive.

HUMILITY

• Willing to do whatever it takes to achieve results.
• Demonstrate a genuine concern for making others successful.
• Deflect praise; allow others to shine.

DRIVE

• Demonstrate a sense of urgency.
• Demonstrate extremely high energy level and stamina.
• Work tenaciously to see projects through to completion.
• Demonstrate perseverance.
• Committed to achieving the desired objective, never discouraged.

RESULTS ORIENTATION

• Understand that effort is not a substitute for results.
• Resolutions are immediate and long lasting.
• Hold people accountable to desired performance.
• Aware of where he/she stands compared to desired results.
• Laser-like focus on desired results, never distracted.

TEAM BUILDING

• Builds strong, diverse teams.
• Teams have clear direction and motivated to achieve desired objectives.
• Continually challenges team to improve.
• Creates a focused, collaborative team environment.
• Involves the team members but willing to take an unpopular position.