Night Auditor - Part Time

115 rooms |

Amenities: free hot breakfast, extended stay, in room kitchen, outdoor pool, fitness center, pet friendly.

Our hotel offers a welcoming, at-home experience just half a mile from Old Sacramento and the city’s downtown attractions. Conveniently located 15 minutes from Sacramento International Airport and only one mile from the State Capitol, Golden 1 Center, and the Sacramento Convention Center, we provide the perfect blend of comfort and accessibility for both business and leisure travelers. Join our team and help create a stay worth returning to.

Pay Range:

Job Description

Job Title: Night Auditor

Department:   Front Office/Guest Services                                                     

Supervision Exercised: N/A

Supervision Received: Operations Manager, Assistant Front Office Manager

Job Summary: The Night Auditor is responsible for performing end-of-day financial tasks, providing guest services during overnight hours, and ensuring the safety and security of the hotel. This role combines front desk operations with basic accounting duties to deliver a smooth transition between business days.

Job Duties include the following:

Guest Services & Operations:

• Completes all daily night audit & front desk checklist.
• Greet and assist guests in a friendly, professional manner during check-in, check-out, and throughout their stay.
• Resolve guest issues, complaints, and requests with a sense of urgency and empathy.
• Ensure that all front desk procedures (room assignments, payment processing, key distribution) are performed accurately.
• Maintain knowledge of all hotel features, services, hours of operation, room types
• Ensure all reservations that need to be made manually are in the system.
• Assists in executing goals such as HH enrollments and raising survey scores.

Administrative & Communication:

• Balance and reconcile daily financial transactions.
• Run and review daily reports (e.g., room charges, revenue summaries)
• Audit and verify front desk and food & beverage postings and transactions.
• Ensure all reservations, cancellations and no-shows are properly logged.
• Communicate effectively with other departments (e.g., housekeeping, engineering, F&B) to ensure guest needs are met utilizing tools like Quore, Outlook, Hotel Radios to communicate.

Minimum Requirements:

• A minimum of one (1) year of front office and experience preferably within a Hilton, Marriott, Hyatt or other hotel brand.
• Must have a flexible schedule and be available to work weekends, holidays and overnight shifts.
• Must have exceptional customer service skills.

Position Disclaimer:
This job description reflects the general nature and level of work performed in this role and is not intended to be an exhaustive list of all duties, responsibilities, or qualifications. Management reserves the right to modify, add, or assign duties as necessary to meet business needs.

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear.  The employee is occasionally required to sit; stoop, kneel, crouch, or crawl; and taste or smell.  The employee must regularly lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision, distance vision, and ability to adjust focus.